application service provider – provider of applications/services that are distributed through a network to many customers in exchange for a stream of smaller payments as opposed to one fixed, upfront price.
B2B – business that sells products or provides services to other businesses.
B2C – business that sells products or provides services to end-user consumers.
disintermediation – the elimination of intermediaries in the supply chain, also referred to as "cutting out the middlemen."
guerilla marketing – unconventional marketing intended to get maximum results from minimal resources.
free – without monetary cost.
freemium – a technique where a business offers a free basic product, giving the customer an option to use an advanced version for a premium cost.
first-mover advantage – a sometimes insurmountable advantage gained by the first significant company to move into a new market.
inbound marketing – a marketing model whose sales performance relies on the initiative of its client base to find and purchase a product.
interactive agency – an agency offering a mix of Web design/development, Internet advertising/marketing, or E-Business/E-Commerce consulting.
marketing plan – the part of the business plan outlining the marketing strategy for a product or service.
network effect – the phenomenon whereby a service becomes more valuable as more people use it, thereby encouraging ever-increasing numbers of adopters.
return on investment (ROI) – the ratio of profits (or losses) to the amount invested.