Definition

The use of software to automate repetitive tasks related to marketing activities and connect different parts of the marketing funnel.

Information

Marketing automation is a complex field with many vendors and many features. The feature sets continue to evolve, driven by the competitive marketplace and new technologies.

Features common to marketing automation systems include email marketing, marketing databases and analytics. Other features include multi-channel campaign management, lead management (capturing, scoring, nurturing), content generation such as landing pages, ROI tracking, and third-party integration with other applications.

Related Terms

marketing plan

view all terms in the Business and eBusiness glossary or all terms in the Digital Marketing glossary

Sites

MarketingAutomationTimes.com – covering marketing automation news, trends, best practices, and product reviews.

G2 Crowd: Marketing Automation – compare the best marketing automation software.

Articles

Marketing Automation Software Demo Videos
MarketingTerms.com (January 24, 2015)

B2B Marketing Automation Platforms 2014: A Buyer’s Guide (PDF)
DigitalMarketingDepot.com (2014)

What’s The Difference Between CRM and Marketing Automation Software?
Capterra (September 2, 2014)

B2B vs B2C Marketing Automation
Bridg (August 7, 2014)

8 free or super-cheap marketing automation systems
VentureBeat (March 12, 2014)

Top 10 Marketing Automation companies: The VB Index report
VentureBeat (February 26, 2014)

Ultimate 2014 Marketing Automation Software Pricing Guide
Capterra (February 12, 2014)

Best Practices for Marketing Automation from 11 Experts
Marketo (March 20, 2013)

Marketing Automation Pricing Comparisons
Marketing Rockstar Guides (January 17, 2013)

Graduating from Email Marketing to Marketing Automation (PDF)
Marketo