netiquette
Definition
Short for network etiquette, the code of conduct regarding acceptable online behavior.
Information
The term netiquette is commonly used in reference to popular forms
of online communication, including email, forums and chat.
While some netiquette issues are technical in nature, all fundamentally concern how people relate to each other. Once the
technical nuances are grasped and abstract concepts are understood,
online etiquette is not much different than offline etiquette.
What does netiquette have to do with marketing?
It is essential to have a good understanding of acceptable
ways to communicate with potential customers. In the worst-case scenario, violating the code of conduct for a community (ex. using spam) may
get you banned from the community.
It is possible to be banned from forums, search engines, ISPs and webhosts.
Synonyms
network etiquette
Related Terms
forum
Sites
albion.com : netiquette
includes the rules, plus a quiz
email.about.com : netiquette
collection of resources
Open Directory : Computers : Internet : Etiquette
Yahoo : Beginner's Guides : Internet : Netiquette
Articles
The Etiquette of Email Marketing at the Office
ClickZ (March 12, 2002)
Electronic Mail Etiquette
Queen's University (1997)
Network Etiquette
IMC (October 1995)
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